Customer Service Representative Employment Opportunity & Job Opening with AFD Petroleum
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Customer Service RepresentativeFairbanks, AK

Job Description

JOB SUMMARY
The Customer Service Representative (CSR) is responsible for managing office and clerical duties carried out in Fairbanks Alaska, reporting to the Area Manager.

ESSENTIAL FUNCTIONS
• Respond to telephone, email and in person inquiries from clients, business partners and other parties.
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization
• Take and record telephone, email, or written messages for staff members
• Type forms, letters, reports and memos as necessary
• Update internal phone lists
• Receive, organize and distribute all forms of paper correspondence
• Organize, maintain and coordinate office records and files in their proper locations
• As a front-line worker, present a positive customer experience, internally and externally while maintaining a professional image of the organization
• Administer and manager inbound/outbound mail
• Assist A/R with scanning and filing of documents
• Maintain reception in a presentable manner
• Accept and monitor inbound shipments as necessary
• Manage and enforce the Emergency Response Plan in the event of an emergency
• Provide direct administrative and office management support to all members of staff
• Coordinate office activities; troubleshoot or escalate basic office administrative issues

EXPEREINCE
• 1-3 years in an office administrative environment

EDUCATION
High school diploma

Working For AFD

AFD Petroleum Ltd. offers its team members competitive wages, paid training programs & educational reimbursement, future growth opportunities and an exceptional benefits package.

Get your career moving in the right direction and apply today.

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